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While the data centers we use have excellent peering with most locations, some users have less than ideal download speeds from their seedboxes to home.
Typical reasons: - The user is just far from the server. Intercontinental trips take a toll in speeds, that's just the way things are. - Network congestion between the server and the user. A symptom is that speeds are good at some times of the day and terrible at others. - ISP throttling, either in general or selectively (they see there's lots of traffic from the seedbox to the user and they throttle that specific connection).
Often the issue can be solved by using a multithread capable FTP client.
For the desperate times in which nothing helps, we've added a Xirvik exclusive feature: Download using Amazon's infrastructure.
It works like this: You select the file(s) to upload, right click, and select the option “Download via local S3”. A list of available S3 locations appear (S3 stands for Simple Storage Service).
Usually you will want to use the location closest to you, but you can try several and see which work best.
Once you have selected a location, the seedbox uploads the file(s) to Amazon. Of course speeds also depends on a number of factors, but you don't have to be around while that happens or even need to keep the browser open. You can also use your connection for other things.
When the upload to Amazon completes a button to download the file appears:
